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BRILLIANT MEETINGS: WHAT TO KNOW SAY AND DO TO HAVE FEWER BETTER MEETI


PEBERD6Y D. HAMMERSLEY J. / MEETINGS

wydawnictwo: PEARSON ED, 2009, wydanie I

cena netto: 99.00 Twoja cena  94,05 zł + 5% vat - dodaj do koszyka

Many of us feel that we spend too much time in unproductive meetings when we could be getting on with some ‘real’ work. Well, meetings are real work and effective meetings are the springboard for great results. Brilliant Meetings gives you the tips, tools and techniques to transform all your meetings into positive experiences.

It shows you how to:

  • prepare better
  • get more out of meetings when you’re there
  • follow up effectively to get the results you need
  • attend only the meetings that matter
  • use meetings to boost your profile and your career

Brilliant Meetings gives you a commonsense, workable and practical approach to making all meetings brilliantly effective, for participants, meeting leaders and organisations.


Table of Contents

1. Next Time You Participate In a Brilliant Meeting

Introduction

1. Using meetings to advance your career

First impressions

Choose your seat

Personal “Elevator Pitch”

Making the right contributions

Positive language

2. Meeting Ground Rules
Meeting Ground Rules - ACTION PLAN

3. Before the meeting
Meeting invitation

Review the Agenda

Considering your contributions

4. Contributions and presentations

Planning your contribution

Structuring your contribution

Contribution/presentation delivery options

Microsoft PowerPoint™

Handouts

Delivering content

Checklist - Brilliant contributions and presentations

5. During the meeting
Choosing your attitude

Creating your positive attitude

Questioning Techniques

Body language

6. Blagging It!

If all else fails

7. After the meeting
Leaving the room

Meeting actions

Communicating outcomes

Summary and Brilliant Checklist

2. Next Time You Prepare For a Brilliant Meeting

Introduction

8. Why has the meeting been scheduled?
Meeting purpose

Meeting objectives

Meeting title

Essential meeting logistics

Constructing the Agenda

Costs and benefits

9. Who needs to be invited?

Choosing your participants

Who to leave out

Assign meeting roles

10. When should the meeting be scheduled?
Meeting date

Travel

Time of day

Duration

11. Where should the meeting take place?
Venue considerations

“More Work – Less Traffic”

Facilities

12. What else needs completing?
Reinforce ground rules

Distribute briefing notes

Collate presentations

Schedule catering and breaks

Meeting notes

Meeting invitation

Additional preparation

13. In Room Meeting Resources – If You’ve Got Them – Use Them

Flip charts and whiteboards

Projectors, plasma and LCD Displays

Audio and video conferencing

Remote presenter

Interactive whiteboard

Visualiser / document camera

Response systems

Telepresence

Summary and Brilliant Checklist

3. Next Time You Lead a Brilliant Meeting

Introduction

14. Setting the tone

First impression

Opening statement

Housekeeping issues

Meeting Reminders

Working with a new group

Reaching decisions

15. During the meeting
Managing the agenda

Managing and encouraging contributions

Questioning techniques

Dealing with challenging behaviour

Recognising body language

Dealing with conflict situations

Interruptions

Impromptu meetings

16. Concluding the meeting
CLOSE on a high!

17. Same Time - Different Place
Multi-location, but one leader

Introductions

Cultural differences

Managing participation

Meeting evaluation

18. After the meeting
Evaluate meeting feedback

Managing follow-up actions

Wider communication

19. Do something different
Aroma

Music

Personal check-Ins

Ice breakers

Exercise and nutrition

Flipchart fun

The attention grabber

Breakout groups

Take away

Summary and Brilliant Checklist

4. A Brilliant Meeting Everytime

Introduction

20. The Organisational benefits
Do bad meetings really exist?

Effect a change to a positive meeting experience

Understanding why people meet

Do effective meetings matter?

How much do Brilliant Meetings cost?

The Brilliant Meeting effect on:

Employees

Customers

Corporate Social Responsibility targets

Aim to be Brilliant – Make Meetings Matter


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