Coaching is fast becoming the must-have leadership skill and this book shows
how anyone can become a brilliant coach at work. Based on methods specifically developed
and proven in business, you will discover what it takes to be a coach, how to use the core
coaching methods and how to apply these to common coaching scenarios.
Containing simple,practical ways to becoming a brilliant coach at work, you will be
able to unlock your own unique coaching ability and reap the rewards in no time at all!
Julie Starr
is a highly respected coach and management consultant who works
with both organisations and individuals. She has over 20 years experience within business
and change management focusing on the opportunity presented by people. She combines many
years of coaching experience with a constant study related to human success and
fulfilment, to develop coaching practices and principles that really work.
Table of Contents
About the author
Acknowledgements
Introduction
Part 1 Awareness
1 What is coaching?
2 What is the mindset of a coaching manager?
3 How does our ego limit our ability to coach?
Part 2 Ability
4 Building rapport or relationship
5 Focused listening
6 Effective questioning
7 A flexible style of influence
8 Constructive feedback
Part 3 Application
9 Off-line: when the coachee has the topic or agenda
10 Off-line: when the manager has the topic or agenda
11 Off-line: when both the coachee and the manager have things to discuss
12 On-line: Response Coaching
Part 4 Action
13 Taking your learning forward
Index
216 pages, Paperback