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New Horizons in Standardized Work:

Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner, standardized work provides limitless opportunities for process improvements. So much so, that it has become a vital component of improvement efforts in Lean enterprise systems.

New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development, so readers can successfully extend and adapt them to their own work situation.

It also:

• Supplies an accessible introduction to standardized work, from a cyclic perspective
• Explains how to instill and maintain quality in work processes right from the get go
• Provides the foundational basis required to apply standardized work concepts to a wide range of work situations
• Includes several appendices with helpful tips and problem-solving tools

In a step-by-step format, this book discusses the relationship of the work period and the takt time, as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries—including health care, construction, business processes, and food services.

Table of Contents

What is Standardized Work?
A Foundation for Stability The Best Method at the Moment A Basis for Improvement How do we get Standardized Work?
The Required Components for Standardized Work Types of Standardized Work

Observation
Making Observations and Formulating New Questions How to Break Down Work Element Observations for Standardized Work Establishing Work Element Standards & Graphical Notations Methods for Work Element Data Evaluation of the Data The Importance of Observing the True Situation Learning to See Below the Surface

Cyclic Standardized Work
Work-Component Types The Effects of Variation How to Document Standardized Work: The Standardized Work Chart Tools for Standardized Work: The Work-Combination Table The Importance of Geographic Relationship Making the Problems Visible

Long-Cycle Standardized Work
Applying Standardized Work Principles to Long-Cycle Applications The Concept of Parallel Work Steps Other Cyclic Standardized Work Issues The Concept of Takt Looking for Other Ways to Express the Concept of Takt

Job Design for the Worker : Understanding the Levels of Interfacing
Decoupling-When is Protection from Interruption Needed?
Protection Expressed by Units of Time Effects of Coupled Jobs Using the Interface Levels for Design of Good Standardized Work Striking a Balance: Man and Machine Some New Rules and Some New Tools

Noncyclic Standardized Work
Parallel Work Steps or Tasks on Demand Workers on Patrol Merging Takt Time and the Work Period Assisting the Worker: Standardized Work Drives Equipment Needs Assisting the Worker: Tools for Complex or Infrequent Tasks Applying Standardized Work to Transactional Processes In Summary

179 pages, Paperback