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The new, cutting-edge COMMUNICATING IN BUSINESS, 8e, International Edition helps take your communication skills to a higher level by combining up-to-date technology with stellar content to give you the foundations needed for success in business.

Reflecting today's e-inundated marketplace, this comprehensive text covers the basics for all forms of business communication, from letters to e-mail, business plans to presentations, listening skills to nonverbal messages, diversity to teamwork, visual aids to Web blogs, interpersonal communication to twitter, and everything in between.

Table of Contents

Part I: COMMUNICATION FUNDAMENTALS.

1. Business Communication Foundations.

2. Multicultural and Global Communication.

3. Technological, Legal, and Ethical Considerations.

Part II: EFFECTIVE COMMUNICATION DEVELOPMENT.

4. Principles of Business Communication.

5. Print and Electronic Messages.

Part III: CORRESPONDENCE APPLICATIONS.

6. Message Formats.

7. Positive, Neutral, and Social Business Messages.

8. Negative Messages.

9. Persuasive Messages.

Part IV: WRITTEN REPORT APPLICATIONS.

10. Business Research and Report Writing.

11. Proposals, Business Plans, and Special Reports.

12. Visual Aids.

Part V: ORAL AND NONVERBAL COMMUNICATION.

13. Interpersonal Communication and Teamwork.

14. Listening and Nonverbal Messages.

15. Oral Communication Essentials.

Part VI: EMPLOYMENT COMMUNICATION.

16. The Job Search and Resume.

17. Employment Communication and Interviewing.

736 pages, Paperback