For courses in
Industrial/Organizational Psychology, Human Relations, and Interpersonal Skills.
This introduction to success
in the workplace provides an accessible overview of major psychological concepts and
techniques that conveys to students how to exercise a solid professional performance and
achieve personal satisfaction. Approaches to perception, learning, personality, conflict
and motivation are examined, as well as theories of human behavior at work. Updated to
include current issues that students can relate to in everyday life, the Sixth Edition
explores topics such as cross-cultural relations, working in teams, empowerment, and other
relevant matters with the goal of developing an appreciation of key principles and
findings of the psychology of individual behavior.
Features
- NEW-Psychology concepts
explored more in-depth-Provides more information on industrial and organizational
psychology that includes various research findings related to subject matter throughout
the text.
Gives students a solid
foundation of psychology from which to draw effective conclusions.
- NEW-Includes examination
of goal-setting in the motivation chapter.
Equips students with the
tools essential for setting and achieving professional objectives.
- NEW-Updated and added
information throughout the text-Includes discussions on current topics such as the
contribution of heredity versus environment to intelligence; the Five-Factor Model of
personality; the contribution of cognitive psychology; virtual teams; servant leadership;
analysis of conditions necessary for creativity; E-learning and computer-based learning;
analysis of contrasting values of Baby Boomers, Generation X and Generation Y; and ethical
guidelines for using the Internet.
Keeps students up-to-date on
timely issues that are relevant to the workplace today, and allows them to integrate text
information with current newspaper and magazine articles.
- NEW-Web
Corner-Highlights Internet resources in each chapter related to material detailed in
that chapter.
Presents students with
interactive study aids.
- NEW-A host of new cases,
exercises, and self-quizzes.
Contains fresh resources
that inspire participation and further study for students and provide instructional
support for professors.
- Maintains a solid overview
of major psychological concepts and techniques-Explores career advancement, gender
differences in communication style, managing conflict through cognitive restructuring, the
impact of computers on work behavior, human aspects of adjusting to technology, the
problem of online addictions, the portfolio career, career downshifting, prospering in a
learning organization, dealing with a micromanaging supervisor, and 360-degree feedback.
Furnishes
students with a comprehensive yet accessible examination of key issues that are highly
relevant in the workforce today.
- Superlative pedagogical
package-Integrates learning objectives, chapter summaries, guidelines for personal
effectiveness, discussion questions and activities, case studies, suggested reading lists,
self-help quizzes, box inserts, and a detailed glossary within the text.
Provides
students with a plethora of study resources to better absorb and apply the concepts under
study.
- An exceptional Instructors
Manual-Contains over 750 test questions, chapter outlines and lecture notes, answers to
discussion questions and case problems, and includes step-by-step instructions for the use
of computer-assisted scenario analysis (CASA).
Provides instructors with an
invaluable resource of classroom support.
Table
of Contents
I. BASICS OF BUSINESS
PSYCHOLOGY AND HUMAN BEHAVIOR.
1. Foundations of
Business Psychology.
2. Perception,
Learning, Values, and Ethics.
3. Individual
Differences and Work Performance.
4. Understanding
Yourself.
5. Problem Solving and
Creativity.
II. DEALING WITH
INDIVIDUALS.
6. Motivating Yourself
and Others.
7. Achieving Wellness
and Managing Stress.
8. Managing Conflict
and Anger.
9. Building Workplace
Relationships.
10. Coping with a Variety of
Personalities.
III. DEALING WITH SMALL
GROUPS AND THE ORGANIZATION.
11. Communicating with
People.
12. Groups and Group
Decision Making.
13. Teamwork and Adapting to
the Organization.
14. Leading and Influencing
Others.
IV. REALIZING YOUR
POTENTIAL.
15. Achieving Personal
Productivity.
16. Achieving a Rewarding
and Satisfying Career.
Glossary.
Index.
430 pages
