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OPERATIONS MANAGEMENTRUSSELL R.S. TAYLOR B.W. CASTILLO I. VIDYARTHI N.wydawnictwo: WILEY, 2015, wydanie Icena netto: Operations ManagementToday's managers need more than a clear understanding of what it takes to supervise operations through quantitative techniques, technology, and processes. They also need to learn how to effectively coordinate those operations across a global supply chain. Operations Management: Creating Value Along the Supply Chain, Canadian Edition provides a solid foundation for both qualitative and quantitative operations processes, teaching students how to analyze operational processes designed to ensure quality, create value, and optimize output in order to make organizations more successful. The authors successfully make complex topics easy to understand with frequent real-world examples, virtual online tours of service and production facilities and easy-to-understand example problems. Available with WileyPLUS, an innovative research-based, online environment for effective teaching and learning, students will be able to practice their quantitative skills while in the context of the course's learning objectives. PART ONE: Operations Management 1 Introduction to Operations and Supply Chain Management S1 Operational Decision-Making Tools: Decision Analysis 2 Quality Management 3 Statistical Process Control S3 Operational Decision-Making Tools: Acceptance Sampling 4 Product Design 5 Service Design 6 Processes and Technology 7 Capacity and Facilities Design S7 Operational Decision-Making Tools: Facility Location Models 8 Human Resources S8 Operational Decision-Making Tools: Work Measurement 9 Project Management PART TWO: Supply Chain Management 10 Supply Chain Management Strategy and Design 11 Global Supply Chain Procurement and Distribution S11 Operational Decision-Making Tools: Transportation and Transshipment Models 12 Forecasting 13 Inventory Management S13 Operational Decision-Making Tools: Simulation 14 Sales and Operations Planning S14 Operational Decision-Making Tools: Linear Programming 15 Resource Planning 16 Lean Systems 17 Scheduling Appendix A-Normal Curve Areas Solutions to Selected Odd-Numbered Problems Index 844 pages, Hardcover
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