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CONNECTING TOP MANAGERS DEVELOPING EXECUTIVE TEAMS FOR BUSINESSTAYLOR J. HANEBERG L. / SUCCESSwydawnictwo: PEARSON, 2011, wydanie Icena netto: Connecting Top ManagersDeveloping Executive Teams for Business Success How do you go about improving leadership team performance, strengthening the connections between leaders, and strengthening the leadership team’s connections with the rest of the enterprise? This book tells you how. Leadership teams, working together, create the culture and set the tone for the entire organization. When leadership teams fail to connect with employees, their organizations fail. Expensive leadership meetings often accomplish nothing, and clashing leadership styles can disrupt the entire business. What do these issues have in common? Simply this: The way leaders work together is crucial, and enormous organization-wide performance improvements can be achieved when they work together more effectively. Readers will first learn how to define what leadership team excellence looks like, and clarify the organizational impact you want your leadership team to have. Next, they’ll learn how to systematically optimize the 5% of time your leaders spend working together–in person, electronically, and through subordinates. This book will help readers magnify their impact, whether they’re already at the top of the organization, or aspiring to a future leadership role. Table of Contents Foreword ix Acknowledgments xi Introduction A Pack of Top Dogs 1 Who This Book Is For 3 Who We Are 3 How the Book Is Organized 4 Time Is Precious 4 Endnotes 5 Chapter 1 Executive Team Execution 7 Definitions of Success 11 Measures of Success 14 Section 1: Business Results 20
Financial Performance 20 Customer Retention and Satisfaction 21 Strategic Implementation 22
Section 2: Daily Team Effectiveness 23
Decision-making Success 24 Relationship Building 25 The Team’s Reputation Within the Organization 27 Section 3: Talent Development 29
Bench Strength and Succession Planning 30 Management Team Capacity 32 Leadership Team Growth 33 Section 4: The Workplace 34
Organizational Culture 34 Employee Engagement and Retention 35 Organizational Agility 37 Which Indicators Should You Measure? 38 Endnotes 39 Chapter 2 The Clash of Titans: Executive Teaming 41 What Is Executive Teaming? 41 Dysfunction Reverberates 42 Holding Yourself to a High Standard 43 Two Executive Teaming Skills 44
Ensure Differences Don’t Lead to Clashes 46 Practice Partnership at All Times 51 The Traits of Leadership Team Partnership 53 Shared Purpose 53 Shared Ownership 53 Mutual Trust 54 Critical Thinking 54 Shared Success and Failure 55 Effective Inclusion and Communication 55 Partnership Techniques 56 Don’t Try to Control Peers 56 Spend Time Together 56 Resolve Relationship Problems 56 Represent Each Other Well 57 Never Bad Mouth 57 Own Problems and Challenges 58 Be Humble 58 Know Their Needs 59 Working on Your Teaming Skills 60 Endnotes 61 Chapter 3 Meetings Are Money 63 The Cost of Meetings Index 64 Value of Meetings Hurdle 65 Why Are You Meeting? 78 Endnotes 81 Chapter 4 Culture Is the Context and Often the Answer 83 What Is an Organization’s Culture? 85 How Are Organizational Cultures Formed and Changed? 89 Improving the Organization’s Culture 91
Define the Desired Culture 93 Define the Current Culture 104 Assess Capacity for Change (C4C) 106 Create Plan for Cultural Improvement 108 Be the Culture 111 Endnotes 117 Chapter 5 They Are All Moments of Truth 119 Be Fast or Fail 120 Successful Moments of Truth 123 How to Quickly Make a Positive Impact and Build Relationships 129
Trust 130 Credibility 130 Familiarity 131 Connection to You and the Team 131 Connection to the Organization 131 Interest, Passion, and Enrollment 132 Clarity, Commitment, and Focus 132 Make a Splash! 132 All for One, One for All 135 Endnotes 138 Chapter 6 Getting Better Together 139 Leadership Team Member Capabilities 142 More Than Competencies 147
Intra-Team Talent Reviews 150 Peer Coaching 152 Team Assignments 157 Team Development Events 158 Endnotes 160 Chapter 7 Creating an Agile Organization 161 A Primer on Organizational Agility 162 What Is Organizational Agility? 162 Model of Organizational Agility 165
Focus 166 Resources 166 Performance 167 Five Benefits of Organizational Agility 168
Organizational Agility: Two Scenarios 170 Assessment: How Agile Is Your Organization? 172 Individual and Leadership Team Agility 180 Endnotes 188 Chapter 8 Leadership Team Strategies for Remaining Union-Free 189 10 Early Warning Signs 190 10 Reasons Employees Organize 194 12 Issues Targeted by Unions 196 12 Reasons for Union-Organizing Success 199
Be Visible and Known and Build Relationships at All Levels 203 Measure and Improve Your Organization’s Connectivity Index 207 Ensure Role Clarity for Management Positions 211 Shore Up Management Fundamentals from Top to Bottom 212 Endnotes 215 Conclusion A Manifesto About Love and Leadership 217 Will You Go for the Gold? 220 Executive Team Execution 220 The Clash of Titans: Executive Teaming 221 Meetings Are Money 222 Culture Is the Context and Often the Answer 223 They Are All Moments of Truth 224 Getting Better Together 225 Creating an Agile Organization 226 Leadership Team Strategies for Remaining Union-Free 227 Endnotes 229 Appendix The Leadership Team Excellence Assessment 231 The Leadership Team Survey 231
Part 1: How We Measure Success 232 Part 2: How We Spend Time Together 233 Part 3: How We Impact Organizational Excellence 236 The Leadership Team Survey with Discussion Notes 237
Part 1: How We Measure Success 237 Part 2: How We Spend Time Together 238 Part 3: How We Impact Organizational Excellence 240 The Leadership Team Survey as a Tool for Development 241 References 243 About the Authors 249 Index 253 272 pages, Hardcover
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