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In the fast-growing hospitality professions where staff turnover is high and competition for customer loyalty is fierce, students and professionals alike need quick access to helpful information. A Survival Guide for Hotel and Motel Professionals is a lively, easy-to-read book that is full of anecdotes and useful information for the busy student or professional. With tips from hospitality professionals on everything from organization to stress management to front of the house and back of the house challenges, this is one book busy students and professionals won't want to be without.

Benefits:

Professionals from all aspects of the hotel management profession share their experiences

Self tests raise awareness and help reader to benefit from organizational tips from professionals

Professionals talk about the challenges of their jobs and give advice for success.

304 pages